Will Verduzco · Jan 29, 2014 at 11:00 pm

Put Down the Pitchforks; HTC’s John Mackenzie Apologizes for KitKat Delay on the US Carrier HTC One

When Android 4.4 KitKat was released in the home stretch of last year, many OEMs came forward to announce their update plans for their current flagship devices. HTC was one of these manufacturers, and they were bold enough to announce that all US carrier variants of their flagship HTC One would receive the KitKat goods in 90 days or less.

For the most part, HTC has been quite good about getting updates out to various versions of the One. For starters, the Google Play edition was broken off a piece of that KitKat bar just about two weeks after the OS was announced. Then not too long after, we saw Android 4.4 make an appearance on the Developer and Unlocked variants of the One.

Now, we are approaching the self-imposed 90 day deadline that HTC originally strove to achieve, but it seems as if we won’t be seeing KitKat hit US carrier devices in the next few days. Now before you get ready to pick up those pitchforks and take your digital stampede over to Twitter and other forms of social media, it’s important to realize that not all of this is directly under HTC’s control. In fact, in an effort to boost transparency regarding firmware updates, HTC went so far as to explain why carrier-branded devices lag behind their GPe counterparts.

Now, HTC America’s President John Mackenzie has issued a statement apologizing for the fact that the company will unfortunately fail to meet their rather aggressive deadline. However, there is good news in all of this. First off, it’s commendable that the company is admitting and taking ownership for this issue, as it shows that the ailing company genuinely cares for its consumers. Second, if you take a look at HTC’s software update page, the status for these branded devices states that they are currently undergoing carrier certification. Thus if we take HTC at face value, they have already sent updates to all major US carriers and the delay is now due to the carriers rather than HTC. And finally, Mackenzie states that the update will go live in a couple of weeks.

We should applaud HTC for coming forth and taking ownership of this small setback. After all, it’s better that they’re actively are working on pushing out these updates and keeping their promises, as well as holding themselves accountable for when they fail to meet their self-imposed deadlines. What are your thoughts on the delay and HTC’s apology letter? Let us know in the comments below!

[Source: HTC (1, 2)]


_________
Want something on the XDA Portal? Send us a tip!

Will Verduzco

willverduzco is an editor on XDA-Developers, the largest community for Android users. Will Verduzco is the Portal Administrator for the XDA-Developers Portal. He has been addicted to mobile technology since the HTC Wizard. But starting with the Nexus One, his gadget love affair shifted to Google's little green robot. He is also a Johns Hopkins University graduate in neuroscience and is now currently studying to become a physician. View willverduzco's posts and articles here.
Mario Tomás Serrafero · Mar 31, 2015 at 11:55 am · 2 comments

Xiaomi Finally Releases Kernel Sources

If you are familiar with Xiaomi, you might have heard that they are not the most compliant when it comes to the General Public License that makes the core of Android open to us. The terms of the GPLv2 state that since the Android kernel is based on the Linux kernel, which is licensed under GPL,v2 Android has to be open-source for everyone to study or modify, and those that modify the Android kernel have to make their sources immediately available for...

XDA NEWS
Faiz Malkani · Mar 31, 2015 at 10:59 am · 2 comments

Xiaomi Announces Redmi 2A and More for 5th Anniversary

Xiaomi was founded on April 6th, 2010 and its fifth anniversary is just around the corner. In the past five years, the company has grown by leaps and bounds, rising to the positions of largest smartphone OEM in China and third-largest globally and coupled with its expansion plans and 100 million sales benchmark, this anniversary warranted a fervent celebration. After teasing products on its forums for a few days, Xiaomi held the anniversary event earlier today and staying true to the...

XDA NEWS
Tomek Kondrat · Mar 31, 2015 at 10:00 am · 2 comments

The History of Flagships: Part III – HTC

A few months ago, we came up with the idea of presenting the history of flagship devices released by some of the major Android OEMs. In this, we've had the pleasure of bringing you the stories of Sony (Ericsson) and Samsung. Now, it's time for our third and final installment. This is a very special episode, as the OEM I will talk about was heavily connected to Android and the beginnings of XDA as a whole. Yes, I'm talking about HTC, the...

XDA NEWS
Share This