Will Verduzco · Jan 29, 2014 at 11:00 pm

Put Down the Pitchforks; HTC’s John Mackenzie Apologizes for KitKat Delay on the US Carrier HTC One

When Android 4.4 KitKat was released in the home stretch of last year, many OEMs came forward to announce their update plans for their current flagship devices. HTC was one of these manufacturers, and they were bold enough to announce that all US carrier variants of their flagship HTC One would receive the KitKat goods in 90 days or less.

For the most part, HTC has been quite good about getting updates out to various versions of the One. For starters, the Google Play edition was broken off a piece of that KitKat bar just about two weeks after the OS was announced. Then not too long after, we saw Android 4.4 make an appearance on the Developer and Unlocked variants of the One.

Now, we are approaching the self-imposed 90 day deadline that HTC originally strove to achieve, but it seems as if we won’t be seeing KitKat hit US carrier devices in the next few days. Now before you get ready to pick up those pitchforks and take your digital stampede over to Twitter and other forms of social media, it’s important to realize that not all of this is directly under HTC’s control. In fact, in an effort to boost transparency regarding firmware updates, HTC went so far as to explain why carrier-branded devices lag behind their GPe counterparts.

Now, HTC America’s President John Mackenzie has issued a statement apologizing for the fact that the company will unfortunately fail to meet their rather aggressive deadline. However, there is good news in all of this. First off, it’s commendable that the company is admitting and taking ownership for this issue, as it shows that the ailing company genuinely cares for its consumers. Second, if you take a look at HTC’s software update page, the status for these branded devices states that they are currently undergoing carrier certification. Thus if we take HTC at face value, they have already sent updates to all major US carriers and the delay is now due to the carriers rather than HTC. And finally, Mackenzie states that the update will go live in a couple of weeks.

We should applaud HTC for coming forth and taking ownership of this small setback. After all, it’s better that they’re actively are working on pushing out these updates and keeping their promises, as well as holding themselves accountable for when they fail to meet their self-imposed deadlines. What are your thoughts on the delay and HTC’s apology letter? Let us know in the comments below!

[Source: HTC (1, 2)]


_________
Want something on the XDA Portal? Send us a tip!

Will Verduzco

willverduzco is an editor on XDA-Developers, the largest community for Android users. Will Verduzco is the Portal Administrator for the XDA-Developers Portal. He has been addicted to mobile technology since the HTC Wizard. But starting with the Nexus One, his gadget love affair shifted to Google's little green robot. He is also a Johns Hopkins University graduate in neuroscience and is now currently studying to become a physician. View willverduzco's posts and articles here.
Mario Tomás Serrafero · Jul 29, 2015 at 12:10 pm · 1 comment

OnePlus 2 vs Moto X Style: Which is The Better Flagship?

Two big industry names have announced their newest flagship phones within the past few days. Both have also promised great performance for a cheap price, and now that we know the specifications and details about both the Moto X Style and the OnePlus 2, we can begin planning our next purchase and debating which one is better. So, judging from everything we know, which phone is more impressive?

DISCUSS
Mathew Brack · Jul 29, 2015 at 10:35 am · 2 comments

Making Your Own Xposed Modules Is Easier Than You Think

Close to the heart of XDA is the Xposed Framework by Rovo89. Most of us will have used it but you may feel that the module repository is missing something. We have the solution with several guides aimed at getting you started to build your own modules, something that may be daunting but can open an entire new field of development with a little time and effort.     Where better to start than at the beginning? Rovo89 has created a straight forward tutorial for getting started with development for Xposed....

XDA NEWS
Jimmy McGee · Jul 29, 2015 at 06:00 am · 2 comments

ZenFone 2 Lolliflash and ZenPower Giveaway!

We recently did an in-depth review of the Asus Zenfone 2 but one of the things people may not be aware of is that ASUS has actually created a line of accessories to compliment the ZenFone, or any other Android device. The Lolliflash is a Lollipop-shaped external flash and the ZenPower is a thin 10,000mAh external battery. In today's video, Jordan shows off the Lolliflash and the ZenPower Accessories. Additionally, ASUS and XDA have teamed up to give away 5...

XDA NEWS