egzthunder1 · Jan 12, 2011 at 12:00 pm

Update from T-Mobile UK on the Capped Data

Earlier this week, we published a breaking article regarding a change in policy by T-Mobile UK.  XDA moderator pulser_g2 just told us that some action was being taken by the carrier. It looks like after some (well, rather a lot) of complaining by everyone, the carrier has issued a statement saying that the changes will become effective as per the original schedule, but that it would only affect new customers. People that are already on 3 GB data plans before this will not see any decrease in their Fair Usage Policies quotas. This is a smart move by T-Mobile as it could have meant that a big chunk of their customer base would have fled for greener pastures. There is also the small issue that they were breaching their own terms of contract by not giving enough notice to existing customers, but that is a mute point now.

“On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only – not existing customers.

There will be no change to the data packages for existing customers  for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users

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Thanks pulser_g2!


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