[Update: Partially fixed] It’s not just you: Facebook, Messenger, Instagram and Whatsapp are down

[Update: Partially fixed] It’s not just you: Facebook, Messenger, Instagram and Whatsapp are down

Update 1 (12/11/2020 @ 12:35 AM ET): Services have appeared to stabilize across Facebook and Instagram, while WhatsApp and Facebook Messenger still report possible issues. Scroll to the bottom for more information. The article as published on December 10, 2020, is preserved below.

Facebook services across Europe are being disrupted this morning, causing users of Facebook itself, Facebook Messenger, and its sister services Instagram and WhatsApp to throw up error messages when attempting to post. It’s also understood that mobile users are finding the app crashes when it encounters whatever is causing the problems. The outage seems to be affecting users in the United Kingdom and the bulk of mainland Europe, with reports as far west as Portugal and as far east as Romania. Incidents have also been reported in the Middle East, India, some parts of South East Asia, and Australia too.

Down Detector shows a massive spike in reports from around 0900UK/0400ET today, across all four services:

A report on the Facebook Workplace Service Status page has confirmed that the outage is affecting business customers too:
facebook workplace Outage Dec 10 20

At the time of writing, there has been no other acknowledgment from Facebook that the problem exists on any of its social media pages and as such, we’ve got no information on the cause of expected duration. It should be noted that users can access the site, but attempting to post throws up a variety of error messages.

The fact that the footprint of reports from Down Detector is almost identical for all four services, suggests that this is some sort of data center issue, though we cannot confirm that at this time.

The outage comes just hours after 48 US States announced a class-action lawsuit to force the breakup of Facebook, including the disposal of Instagram and WhatsApp. The lawsuit alleges that Facebook identified Instagram and WhatsApp as threats to its monopoly power and acquired them instead of competing with them. In its public response, the company mentions that the transactions were intended to provide better products for the people who use them, and they unquestionably did do so.

We’ll keep an eye on this Facebook outage and update you when we have some further information.


Update: Instagram and Facebook fixed, possible persisting issues with WhatsApp and Messenger

Issues across Instagram and Facebook appear to have been fixed and the services have stabilized. However, Down Detector still mentions the possibility of persisting issues across WhatsApp and Messenger namely in Europe, South America, and Southeast Asia.

About author

Chris Merriman
Chris Merriman

I am the UK News Editor at XDA Developers. I’ve been writing about technology for over a decade for the likes of The Inquirer, where I was Associate Editor, Computer Shopper UK, and IT Pro. I’ve also appeared on Sky News, BBC, Al Jazeera and recently left a long-running weekly tech news spot on TalkRadio UK. My love of technology comes from my family who hail from the pioneering days of Silicon Valley - in fact my Grandfather worked on Mercury, Gemini and Apollo. I’ve been using smartphones (and reading XDA) since the HTC Canary in 2003. I’m also a smart home obsessive. You can find me tweeting as @ChrisTheDJ or email me at [email protected]