Google recalls Fitbit Ionic smartwatches due to burn hazard

Google recalls Fitbit Ionic smartwatches due to burn hazard

Fitness trackers are effective wearables that help some people achieve their health-related goals. There are users who wouldn’t necessarily be active unless there are motivational notifications pushing them to do more. They also help us keep track of other health data and relevant statistics — such as sleeping patterns, heartbeat variations, and more. The point of having these devices on our wrists is being healthier and feeling safer. However, sometimes that backfires, and they end up doing more harm than good. For example, if the battery has overheating issues, there’s a risk of it igniting and/or bursting. And that’s precisely why Fitbit is now recalling Ionic smartwatches. The company has announced that the batteries of these watches may overheat, posing a burn hazard.

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Google acquired Fitbit last year in an attempt to expand its reach in the wearables field. Prior to this acquisition, Fitbit was selling Ionic smartwatches from 2017 till 2020. Following the discovery of this burn hazard, the company is now advising all users of this particular model to stop using their watches immediately. It mentions, though, that the overheating is only occurring in very limited instances. Additionally, the company is offering users refunds and limited-time, special discounts on some of its products as compensation. A Fitbit spokesperson has shared the following statement:

Customer safety is always Fitbit’s top priority and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches. We received a very limited number of injury reports – the totals in the CPSC announcement represent less than 0.01% of units sold – of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard. These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.

It’s worth noting that only Fitbit Ionic smartwatches are affected by this recall. If you’re using a different model, then there’s nothing to worry about — unless the company states otherwise. Fitbit warns Ionic users that even if their watches are seemingly functioning normally, they still should stop using them right away. The company has also prepared a FAQ section in case you have certain questions regarding this smartwatch and its recall.

Have you been using the Fitbit Ionic? If so, has the battery ever overheated during use? Let us know in the comments section below.


Source: Fitbit

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Mahmoud Itani
Mahmoud Itani

Mahmoud is an Istanbul-based Beiruti who has always sought freedom through writing. His hobbies include keeping up with tech news, writing articles about Apple devices & services, crocheting, meditating, and composing poetry. You’ll likely find him jogging at a park, swimming in open water, brainstorming at a coffeehouse, or merely lost in nature. He can be reached on Twitter @Mahmoudzitani or via [email protected]

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