It’s not just you: Google App is crashing for many Android users
If you have noticed the Google App on your Android phone suddenly crashing and freezing, you are not alone. It appears a recent update has introduced a bug that completely renders the app unusable.
The issue seems to be widespread, with multiple Android users reporting they’re unable to use the Google app after installing the most recent version. The app keeps showing a “Google keeps stopping” pop up every few seconds, and everything from Google Assistant, Search, Google Lens, and so on fails to start.
— René🇳🇱✌🏻 (@Renaultgek) June 22, 2021
— Ashwin (@ashWINsrao) June 22, 2021
If you’re affected by this buggy update, uninstalling the latest update should fix the issue. To do so, head to “Apps” or “Applications” from your device Settings, scroll to the Google app and uninstall its latest updates by clicking on the three-dot menu located in the top right corner. (Note: The placement of this option may differ depending on the device.) If the problem persists, also try clearing app data and cache.
Meanwhile, if you’re not affected yet, it’ll be a good idea to disable auto-updates for the Google app from the Google Play Store.
The crashing issue doesn’t seem to be limited to any particular brand or device. It’s also not limited to the beta version of the Google app, as many affected users are running the stable version.
We have reached out to Google for a comment and will update this article if we hear from the company.
Update 1: Google is working on a fix
The official Android Twitter account has posted a tweet stating that Google is aware of Google App crashes and that the company is working on a fix.
We’re aware that the Google App on Android is not functioning as expected for some people. We are currently working to fix the problem and apologize for any inconvenience. In the meantime, please try these steps: https://t.co/KxzrJ1NRp7
— Android (@Android) June 23, 2021
The tweet also points to a thread on the Google community forums outlining a few steps users can take to resolve the issue until an update is ready for the Google App.
Update 2: Google App update rolling out
Version 12.24 of the Google App is now rolling out to users automatically, according to a Google Community Manager. This update resolves the crashing issue plaguing many Android devices this past week. You can download the update manually from the Play Store if you haven’t received it yet. Here are the steps that Google shared to grab the update:
Advanced users can sideload a newer version of the app from sites like APKMirror.