[Update: Fixed] It’s not just you: Gmail and Google Drive are having outages

[Update: Fixed] It’s not just you: Gmail and Google Drive are having outages

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Update 1 (08/20/2020 @ 1:00 PM ET): All of Google’s services are back up and running.

Several of Google’s services have been facing server issues for the past few hours, causing problems for users around the world. Services affected at the moment include Gmail and Google Drive primarily, with users in India, Southeast Asia, and parts of Europe complaining that they are unable to upload files and attachments.

Down Detector is showing a big spike in complaints related to connectivity issues for Gmail and Google Drive. Here is the outage map for both of these services at the time of writing:

The G Suite Status Dashboard indicates that several other Google services are also facing server issues, including:

  • Gmail
  • Google Drive
  • Google Docs
  • Google Groups
  • Google Chat
  • Google Meet
  • Google Keep
  • Google Voice

The official Gmail Twitter account further confirms the service disruption as users complained about their inability to send emails (likely an extension of the inability to attach files). The G Suite Status Dashboard mentioned the following update as of 12:51 pm (IST):

Our team is continuing to investigate this issue. We will provide an update by 8/20/20, 1:51 PM with more information about this problem. Thank you for your patience.

Gmail sending issues, Meet recording issues, Creating files issues in Drive, CSV user upload issues in Admin Console, Posting message issues in Google Chat

There is currently no ETA on when the services are expected to resume normal functioning. The outages do not affect all users of these services, but a substantial number of users are affected. First reports began pouring in at about 9.40 am IST, and the issues have continued on for a few hours by now.

We’ll update the article when we get more information on this outage.

Update: Fixed

All of Google’s apps and services are back up and running, according to the G Suite Status Dashboard.