[Update: Resolved] It’s not just you: Gmail is having an outage in some regions

[Update: Resolved] It’s not just you: Gmail is having an outage in some regions

Update 1 (11/03/2020 @ 08:59 AM ET): Google mentions that the issues with Gmail have largely been resolved. Click here for more information. The article as published on November 3, 2020, is preserved below.

Some of Google’s services have been facing server issues for the past few hours, causing problems for users around the world. Services affected at the moment include Gmail primarily, with users in India, Europe and parts of the USA complaining that they are unable to sign in to the service and access their emails.

Down Detector is showing a spike in complaints related to connectivity issues for Gmail. Here is the outage map for the service at the time of writing:

The G Suite Status Dashboard indicates that other Google services are not facing server issues, and it’s just Gmail that is having a service disruption.

The official Gmail Twitter account further confirms the service disruption as users complained about their inability to log in and send emails. The G Suite Status Dashboard mentioned the following update:

Our team is continuing to investigate this issue. We will provide an update by 11/3/20, 7:30 PM with more information about this problem. Thank you for your patience. The affected users are unable to access Gmail, but we’ve provided a workaround below.

Please use Gmail mobile apps

There is currently no ETA on when the services are expected to resume normal functioning. The outages do not affect all users of these services, and in this case, only a smaller number of users are affected. Google advises using the Gmail mobile app for accessing, but we haven’t spotted any user reporting success with this.

We’ll update the article when we get more information on this outage.


Update: Service back online

Google mentions that the Gmail service is back online for the most part.

The problem with Gmail should be resolved for the vast majority of affected users. We will continue to work towards restoring service for the remaining affected users, but no further updates will be provided on the G Suite Status Dashboard. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

About author

Aamir Siddiqui
Aamir Siddiqui

I am a tech journalist with XDA since 2015, while being a qualified business-litigation lawyer with experience in the field. A low-end smartphone purchase in 2011 brought me to the forums, and it's been a journey filled with custom ROMs ever since. When not fully dipped in smartphone news, I love traveling to places just to capture pictures of the sun setting. You can reach out to me at [email protected]