[Update 3: Asus India and Lenovo-Motorola too] OnePlus, Huawei, Honor, and Realme extend smartphone warranties, and more due to COVID-19
The ripples of COVID-19 pandemic – informally known as Coronavirus – have brought almost the entire world to a halt. In these hard times when you’re forced to quarantine and stay at home, your phone might be your only physically close friend. But if you break it, there’s only so little that you can do to fix it. Fortunately enough, several smartphone brands including OnePlus, Huawei, Honor, and Realme are extending warranties on their devices for up to three more months and also offering taking relief measures to ensure smoother repairs during COVID-19-related lockdowns announced by governments worldwide.
To start with OnePlus, the company will be extending warranties till May 31st for devices with warranty ending between March 1st and May 30th. Besides warranty adjustment, OnePlus has also extended the replacement period from 15 days to 30 days. The existing 30-day replacement period in the UK remains unchanged.
OnePlus is offering ship-in repairs in North America and Europe with free shipping on both sides. In addition, the walk-in repair center in Helsinki, Finland, is still open until further notice. Repair services are not available in India due to the complete lockdown enforced by the central government as a preventive measure against the spread of COVID-19.
In addition, OnePlus is also working towards a backup device program. It will soon start providing you with a backup phone while your primary device goes in for repair so that you don’t need to arrange a phone yourself. The service will soon be introduced in North America and Europe on a pilot basis.
Huawei, which is set to launch the Huawei P40 Pro later today, is also pushing the warranty further till June 30th due to COVID-19. This is applicable to devices for which the warranty expires – or has already expired – between March 21st and June 21st. It is worth pointing out that the offer is only applicable in India, UAE, and South Africa. For Qatar, the warranty will be extended until May 31st only. These offers are applicable on all Huawei products including smartphones, MateBook laptops, accessories, etc.
We’re here to support you! As a gesture of good faith, we have extended the warranty on all smartphones, smartwatches, headsets, chargers, etc. to 30th June’2020, whose warranty expires between 21st March 2020 to 21st June 2020.#HuaweiIndia #HuaweiService #Warranty #Support pic.twitter.com/EW0IOhWRpK
— Huawei India (@HuaweiIndia) March 25, 2020
In India, Huawei is also offering doorstep repair services for the Huawei Watch GT and Watch GT2. More importantly, if your watch is still under warranty, Huawei will replace it instead of repairing it. If your watch is out of warranty, Huawei will repair the watch by swapping out dead parts like strap, screen, and motherboard, strap, etc. with new ones.
More recently, Realme India also announced that it will be extending warranties till May 31st on warranties initially ending between March 20th and April 30th following COVID-19 lockdown in the country. Additionally, for purchases between March 15th and April 30th, the replacement period has been extended to 30 days. The company recently postponed the launch of the new Realme Narzo 10 and 10A due to the same lockdown.
Few supportive steps for all our users during this tough period:
-Extended warranty till 31st May for those whose warranty expires between 20th Mar- 30th Apr ’20
-Extended Replacement period to 30 days for those who purchased our devices between 15th Mar- 30th Apr ’20#StayStrong pic.twitter.com/uHlkkRZPQw
— realme (@realmemobiles) March 26, 2020
Realme Europe has also extended the refund and replacement periods to two months from the original replacement deadline.
Just like Huawei, sub-brand Honor is also extending warranties in India due to COVID-19. For warranties expiring between March 21st and June 21st, the warranty deadline has been extended to June 30th. Complying with India’s 21-day lockdown, which ends on April 14th, all the Huawei and Honor service centers will be closed in India.
Update 1: OPPO also extends warranty amid COVID-19 lockdown
OPPO has also announced extension till May 31st on warranties ending on or after March 23rd. This is only valid in India and we’ll update the article with information about other regions when we learn more.
Update 2: Samsung India and Amazfit extend warranties
At Samsung, the well-being of our customers is a top priority. That’s why, we are extending the standard warranty till 31st May, 2020 on all Samsung products whose warranty is expiring between 20th March and 30th April, 2020. #Samsung pic.twitter.com/UGEwdRSTwg
— Samsung India (@SamsungIndia) March 31, 2020
Samsung India has extended warranties till May 31st for all products whose warranties would otherwise expire between March 20th and April 30th, 2020.
Huami’s has extended also extended warranties on Amazfit smartwatches till May 31st. However, the offer is only valid on purchases made in India.
Update 3: Asus India and Lenovo-Motorola extend warranty in India
Asus India has also announced an extension in product warranties.
Asus India has announced an extension of warranty support for their customers amid the COVID-19 pandemic. The warranty extension will be available for all Smartphones, Laptops, Desktops, All in one, and Tablets whose warranty has expired during the lockdown period between March 25, 2020 and April 14, 2020 for a period of 30 days.
Similarly, Lenovo-Motorola has also extended the warranty on smartphones and accessories in India under the Lenovo as well as Motorola brands till May 31st.
To better support our customers, Lenovo and Motorola are offering a free global warranty extension for up to 75 days through May 31, 2020 for all Lenovo/Motorola smartphones and accessories with warranties that are coming to an end between March 15 through April 30, 2020.
Featured image: Pexels/CDC