No, OnePlus hasn’t switched from a bi-monthly to a quarterly update schedule
OnePlus was recently in the news due to incorrect support pages that suggested that the company was switching from a bi-monthly to a quarterly Android security update cycle for its devices. However, it seems like it was all a misunderstanding, as the company has now clarified that there hasn’t been any change in its security update schedule. In case you’ve been out of the loop, here’s what happened.
Several users on Reddit and the OnePlus Community forums recently spotted a OnePlus security update page that claimed that the OnePlus 8, OnePlus 8 Pro, and OnePlus Nord would receive security updates once every quarter. This, to many, seemed like a downgrade from the bi-monthly security update schedule that OnePlus announced back in 2018.
We reached out to OnePlus for a comment on the matter and received the following statement:
“We want to clarify that there are no changes to our security update schedule. We have removed the incorrect information from our website and apologize for any confusion.”
As it turns out, the aforementioned security update page is limited to OnePlus devices in the Android Enterprise Recommended (AER) program. It was recently set up after the first OnePlus devices received AER certification since Google now requires that OEMs with devices in the AER program be transparent about how long they are supported. This includes setting up a page detailing how long AER certified devices will receive security updates and how frequently they will receive updates.
Unfortunately for OnePlus, the company put up incorrect information on the page, and users on social media didn’t recognize that the page was limited to AER devices. The page has since been updated with the correct information, and it now clearly specifies that the information is only relevant to OnePlus’ AER certified devices, and also gets rid of the “Quarterly updates” and “Monthly updates” headers.
While this clears up the confusion about OnePlus’ update policy, there are still some valid concerns to be had. As our friends over at AndroidPolice have noted, OnePlus has been slacking when it comes to delivering updates to its older phones, like the OnePlus 7 and 7T Pro. There’s work to be done on the update front for the company, but that is its own issue.