How to restore Widevine L1 DRM on the OPPO Find X2 Pro to stream Netflix and Amazon Prime Video in HD
The OPPO Find X2 Pro (first impressions) is one of the latest flagship offerings from the Chinese smartphone brand. The Qualcomm Snapdragon 865-powered behemoth features a 6.7-inch QHD+ AMOLED display with a whopping 120Hz refresh rate, a triple camera setup with a 48MP Sony IMX689 primary sensor, 12GB of LPDDR5 RAM and 512GB of UFS 3.0 storage. Additionally, the smartphone comes with a dedicated “Iris 5” display chip from PixelWorks, which certainly helps the OPPO Find X2 Pro to secure the “YouTube Signature Device” certification. The device is also whitelisted by Netflix as HDR playback capable on top of HD streaming – both of which are not possible without having a Widevine Level 1 DRM status.
However, there is a catch. Several users on our forums have reported that the Widevine level on their OPPO Find X2 Pro units is set to L3. As a result, they can only watch videos from Netflix or Amazon Prime Video at a maximum quality of 540p. We have seen OEMs resolving Widevine glitches via software updates, but the process to fix this particular issue is completely different.
As it turns out, the affected OPPO Find X2 Pro units need to be physically treated at an authorized service center. The whole situation is remarkably similar to the case of the OnePlus 5/5T, where the smartphones did not ship with the required secret key in the TrustZone interface and users had to physically send their devices to OnePlus to get the key installed. Interestingly, both OPPO and OnePlus are subsidiaries of BBK Electronics, which somehow explains the likeness. Only this time, you can actually fix it yourself without visiting a service center!
XDA Senior Member trapcoder666 has managed to get his hands on the internal tool that is used by the OPPO technicians to install the Widevine DRM related secret keys. Dubbed as “Widevine services”, the tool is available as a generic Android application and it doesn’t require any kind of authentication. Just sideload the APK onto your OPPO Find X2 Pro, click on “Install”, and you’re done. Clearing the cache and data of the Netflix app would be helpful to force the app to see the new Widevine level.
It could be possible that the servicing tool (linked below) is compatible with other OPPO devices as well, but we have yet to spot any concrete evidence to back this theory. Even though this is an official (albeit leaked) app from OPPO, it is always a good idea to back up all the important data on your phone before attempting to install the Widevine keys yourself.