Samsung Galaxy Note 7 Could Face Second Recall as Investigation Continues

Samsung Galaxy Note 7 Could Face Second Recall as Investigation Continues

Unless you were living under a rock, you already have a fair idea of what is happening with the Samsung Galaxy Note 7 and its battery explosion incidents. To protect consumers and their safety, the company undertook a recall where it asked users to turn in “older” Note 7 devices and gave them an option to take newer and “safe” Note 7 units.

But problems still continue to arise. A new Samsung Galaxy Note 7, that was marked and marketed as one amongst the “safe” batch of Note 7 devices, had caught fire before a flight, causing the flight to be evacuated. This incident has sparked fresh investigations by the Federal Aviation Administration and the Consumer Product Safety Commission into the battery explosion issue, with experts pointing that the company could face a second recall.

If it’s the fixed phone and it started to smoke in his pocket, I’m going to guess there’ll be another recall. That just doesn’t sound right.

Pamela Gilbert, Former Executive Director of the CPSC

CPSC spokesman Scott Wolfson declined to comment on what action may be taken, but a decision could be arrived at as early as next week. As Bloomberg mentions, the CPSC and Samsung have a range of options, from a broad new recall if systemic flaws are discovered in the replacement devices to no action if they don’t find any broader safety issues. While the safety agency has legal authority to order recalls, that requires court action and could take months. Instead, it almost always operates in collaboration with companies, as it did with Samsung. So a second recall is not as far-fetched, given the gravity of the situation.

To recap, this is not the first “replacement” Samsung Galaxy Note 7 that has caught fire. An earlier report had also originated from China, where another safe Note 7 had caught fire and even caused minor burns to the user.

We hope Samsung manages to pin down the issue and take actions in the consumers best interest and safety.

Source: Bloomberg

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