Samsung Galaxy S10+ reportedly has major LTE connectivity issues on some carriers
Samsung’s new Galaxy S10 lineup is, by most accounts, exceptional. The Galaxy S10, Galaxy S10+, and Galaxy S10e all push the envelope in terms of innovation: the Infinity-O hole-punch display is accompanied by several hardware (and software) improvements, such as in-display fingerprint scanners, reverse wireless charging, the Snapdragon 855 and Exynos 9820 SoCs, innovative camera setups, and One UI. All of these changes are put together to make up for a really compelling package and a truly noticeable improvement over its predecessor, the Galaxy S9. But, of course, no phone is perfect and they all come with a few hitches. This time it’s cell signal: the Galaxy S10+ seems to have some issues related to signal strength.
It appears that factors like your carrier, your area, and your frequency can heavily impact your cellular connection while using the Galaxy S10+, resulting in weaker signal strength compared to other devices. This issue seems to affect certain carriers more than others, with Sprint being one of the most affected carriers, although users from carriers like AT&T and T-Mobile have also reported signal-related issues. Furthermore, things like using a case or even “holding your phone wrong” can also have a negative impact on signal strength, as uncovered by Android Police’s testing.
This whole ordeal sort of reminds us about Apple’s Antennagate scandal in 2010, when the iPhone 4 had a series of cell signal issues of its own—albeit, in the case of the Galaxy S10+, it doesn’t seem to be as bad, or at least not bad enough to have your cell signal cut off altogether in the middle of a call. Still, it can be a problem, especially in rural areas where cell signal is already less than perfect. Sprint has apparently promised a software update to try and fix this, but we’re yet to see how this will affect devices on other carriers.
Have you had signal strength issues on your Galaxy S10+? Let us know in the comments below.
Via: Android Police