Samsung sends out weird “1” Find My Mobile notification to Galaxy users worldwide
Back in July last year, OnePlus sent out suspicious-looking notifications to OnePlus 7 Pro users, leading them to believe that OnePlus may have been hacked. The company quickly clarified that the notifications were just part of internal testing for the Android 10 update and were accidentally sent out to all users. In a statement regarding the matter, OnePlus also said that they were implementing a new process to ensure such an incident didn’t happen again. It seems like Samsung didn’t take a leaf from OnePlus’ notebook, as the company has inadvertently sent out a similar notification to its users worldwide.
As per several reports from users across the world, Galaxy users have received a weird notification from the company’s Find My Mobile app. The notification, as reported by several users on Reddit, just reads “1” with another “1” right below it. Tapping on the notification doesn’t seem to do anything beyond closing the notification shade.
For the unaware, the Find My Mobile app is designed to help users remotely locate their devices, lock them, back up data to Samsung Cloud, delete local data, and block access to Samsung Pay. In order to perform these actions, the app has access to almost all of the device permissions, which is why Samsung users have been freaking out after receiving the unusual notification.
Samsung Care Ambassador: “From what I can tell, this is a some test on Samsung’s end to assure services are working. U expect Samsung will make an official statement explaining but I want to mention it now to hopefully put some of you at ease.”
Feels like we’re in good hands. /s
— Rafael Rivera (@WithinRafael) February 20, 2020
In a statement regarding the mishap, a Samsung Care Ambassador told a user on Twitter that, “this is some test on Samsung’s end to assure services are working…Samsung will make an official statement explaining [the notification].”
Recently, a notification about “Find My Mobile 1” occurred on a limited number of Galaxy devices. This was sent unintentionally during an internal test and there is no effect on your device. We apologize for any inconvenience this may have caused our customers. ^LF
— Samsung Help UK (@SamsungHelpUK) February 20, 2020
Following that, the company released an official statement through the Samsung Help UK Twitter handle which states, “Recently, a notification about “Find My Mobile 1” occurred on a limited number of Galaxy devices. This was sent unintentionally during an internal test and there is no effect on your device. We apologize for any inconvenience this may have caused our customers.”